playMGM reserves the right to refuse any wager, prior to its acceptance.
playMGM will determine minimum and maximum wager amounts per patron on all events to include: all periods, segments, propositions, and future book wagers.
playMGM mobile wagering application displays real time lines, current odds, and potential payouts when placing wagers. Patrons will be prompted with a confirmation message that selections are correct prior to the selection of the ‘place wagers’ button. Line change notifications may occur at any time during the wager placement process and will require the user to accept or decline the change.
Wagers accepted will not be changed or voided upon confirmation of the successfully placed wager.
If patron made an inadvertent bet in patron's account due to an error (e.g., inadvertent multiple identical bets), patron must inform playMGM within 15 minutes of any bet patron placed for playMGM to consider appropriate adjustments to be made to patron's account.
There is no void of any wager after the event has started.
Wagers may be accepted at terms other than those displayed within the main sports book rules or individual sports wagering rules. Specific stipulations will be displayed within the inventory section of an event page.
playMGM will not accept the past posting of wagers, in such cases the wager may be refunded, or where the outcome of the event is already known, in all such cases the wager will be refunded.
playMGM mobile wagering application only accepts and pays wager amounts and winnings to the nearest .05 cents.
playMGM prohibits wagers on any collegiate sport or athletic event that takes place in New Jersey or any individual sporting or athletic event in which any New Jersey college team directly participates regardless of where the event takes place; and any event which the Division deems to be contrary to public policy.
playMGM prohibits any person who is prohibited pursuant to N.J.A.C. 13:69G, N.J.S.A. 5:12-119 or N.J.S.A. 5:12-100n, any individual whose participation may undermine the integrity of the wagering or the sports event or for other good cause, including but not limited to: any individual placing a wager as an agent or proxy; any person who is an athlete, coach, referee, a player or a referee personnel member, in or on any sports event overseen by that person’s sport's governing body based on publicly available information; a person who holds a position of authority or influence sufficient to exert influence over the participants in a sporting contest, including but not limited to coaches, managers, handlers, athletic trainers, or horse trainers; a person with access to certain types of exclusive information on any sports event overseen by that person’s sport's governing body based on publicly available information, or a person identified by any lists provided by the sport's governing body to the division and the racing commission.
playMGM requires any employee of a sports governing body or member of a team within that body, who is not prohibited from wagering, to register with the NJDGE prior to opening a wagering account and/or placing a sports wager.
Management will maintain a record of all point spreads, odds, race results, final scores and related betting proposition statistics and outcomes to protect both the patron and playMGM in case of obvious mechanical or human error.
playMGM account holders are encouraged to contact Customer Service by email or live chat for additional wagering information, questions, and complaints of any such nature. playMGM will investigate any issue and provide a timely response not to exceed 5 calendar days. For complaints that cannot be resolved to the satisfaction of the patron as related to; patron accounts, settled tickets, or illegal activity, a copy of such complaint, along with playMGM response and documentation, shall be provided to the NJDGE as required.
Cancelled events that have either not started, or have not met the minimum length for an event to be official, will result in straight wagers being refunded. Parlays that involve a cancelled event will reduce to the next lowest number of selections.